Comments on: Startling Statistics on Customer Retention & Acquisition http://www.bautomation.com/resources/startling-statistics-on-customer-retention-acquisition Thu, 21 Jul 2011 19:43:40 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Top 5 Customer Retention Marketing Tactics | Rocket Watcher by April Dunford http://www.bautomation.com/resources/startling-statistics-on-customer-retention-acquisition/comment-page-1#comment-91 Top 5 Customer Retention Marketing Tactics | Rocket Watcher by April Dunford Fri, 28 May 2010 19:51:47 +0000 http://www.bautomation.com/resources/?p=489#comment-91 [...] service – Poor customer service accounts for 70% of customer loss.  Marketing should take that number very seriously and work with the support team to deliver [...] [...] service – Poor customer service accounts for 70% of customer loss.  Marketing should take that number very seriously and work with the support team to deliver [...]

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